FAQs
How long does it take to receive my order?
Orders can take up to 7 working days to be completed. We use Royal Mail as our delivery provider and offer first-class delivery. Delivery times may vary depending on Royal Mail’s schedule.
Do you offer collection and delivery options?
Yes, we offer free collection from Marshalswick. If you prefer delivery, we provide first-class delivery for a small fee.
What if I have specific requests or questions about my order?
If you have any specific requests or questions, please contact us through our contact form or email us with any questions. We are here to help and ensure you get the perfect bag or box for you or someone you know.
Are there any additional costs for customisations?
No, we do not charge extra for customisations. We aim to meet all social, emotional, and dietary needs at no additional cost.
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